Make chatbots conversational
Build relevance into your chatbot for better results
Create structure for your chatbot that's specific to the needs of your business
Building a bot?
We know how irritating it is to get a lot of email. We promise we won't sell your info or bug you too much.
Build reliable chatbots that meet customer needs
Download Enhancing Virtual Agents with Structured Knowledge, a white paper that will show you how to:
Dr. Geoffrey Raymond, University of California at Santa Barbara
Enhancing Virtual Agents with Structured Knowledge: Authors
Dr. Shlomo Argamon, Illinois Institute of Technology
Does your bot have the structure it needs to support your business?
Without sophisticated taxonomy, it may fall short.
As you begin building your bot, make sure you build in context so that the bot understands the questions its being asked and delivers better results.
Is your technology conversational?
Smart bots must feel natural for good customer interaction.
Before you Start Building Your Bot or Virtual Assistant...
Can you and your customers rely on your chatbot or VA?
User satisfaction is critical.
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